Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Usually the package leaves our premises next working day from order. Shipping time is related to shipping method and destination. You can compare the methods below. Shipping costs are also related to shipping method and destination. Easiest way to compare the cost is at the shopping cart, after inserting your shipping details. If the shipping method have a tracking information, it will be sent to you instantly when the package leaves our premises.

We have shipped packages to happy customers already to the following countries. And we would be delighted to expand the map to your country. We can ship anywhere and happy to do so. Looking forward for your order.

Map by 29travels

Shipping time and dleivery time

At best, warehouse items will depart from Sahanpuru on the day the order has been placed. The handling time is approximately 0-5 business days after the automatic order confirmation has been sent. The delivery time is highly dependent of the service selected and location. A completed order is an order with all the items in the warehouse, reserved for the order, with an approved payment method.

The parcel service used for delivering the customer orders depends on the target country. The customer can choose the delivery method among the available methods when placing the order.

International Shipping Methods

Posti - Priority parcel

This is cost effective international postal parcel service. Depending on the country of origin, after import clearance, if any, has been taken care of, the items are either delivered to the recipient’s address or to a pickup point, after which you will be notified of the item’s arrival.

Posti - EMS Parcel

International Express Parcel service. Items are delivered to the recipient’s address after import clearance, if any, has been taken care of. It has tracking information and this shipment type has insurance to 1000 euros. You can start tracking the package at Finnish Post office package tracking, before it is in your local post office system, or similar. Global tracking systems for EMS parcels can be found from https://www.ems.post/en/global-network/tracking here.

Posti - Parcel Connect

Parcel service to Europe. Deliveries to the doorstep or to pickup points, depending on the country. Including Saturdays. You will receive an advance notification as well as an SMS once the parcel has arrived. You can start tracking the package at Finnish Post office package tracking, before it is in your local post office system, or similar.

Target Country

Aproximate delivery time

Estonia

1-2 working days

Latvia

1-2 working days

Liethuania

2-3 working days

Germany

3-4 working days

Sweden

2-4 working days

Austria

4-5 working days

Belgium

4-5 working days

Netherlands

4-5 working days

Poland

4-5 working days

Tsech

4-5 working days

Slovakia

4-5 working days

Luxemburg

4-5 working days

UPS

Now you have to order this delivery method from our sales team. In the future we probably will integrate this too to our ecommerce. Let us know if you would value it! All UPS tracking info is available at UPS website

Freight for large shipments

Larger shipment are delivered with freight companies. These are mostly agreed with you case by case within the order confirmation from our sales team.Tracking of the freight shipments is adviced for you in a separate email with all the shipping details.

Domestic shipping methods in Finland

Posti Postal Parcel

Pickup at a Posti Smartpost, delivery in 2 days Delivery Mon–Sat by 7 p.m. You will receive a message when the parcel is available for pickup at the parcel locker. You can track your parcel using the OmaPosti mobile application. Delivery as a climate- friendly Posti Green item.

Posti Express Postal Parcel

Pickup at a Posti Smartpost, delivery in 1-2 days Delivery Mon–Fri by 4 p.m. You will receive a message when the parcel is available for pickup at the parcel locker. You can track your parcel using the OmaPosti mobile application. Delivery as a climate-friendly Posti Green item.

Posti Outlet Parcel

Pickup at an outlet, delivery in 1-2 days Delivery Mon–Sat by 7 p.m. You will receive a message when the parcel is available for pickup at the outlet. You can track your parcel using the OmaPosti mobile application. Delivery as a climate-friendly Posti Green item.

Posti Small Parcel

Parcel is delivered with day mail. This requires that the parcel fits to post boxes, so it is available only for small items. The item is delivered as a climate-friendly Posti Green item to a mailbox/mail slot or, if the item is too large, to the nearest Posti outlet.

Posti Home Parcel

Posti Home Delivery at a specific time. You can track your parcel using the OmaPosti mobile application. The deliverer will agree on a suitable delivery time with you. Delivery as a climate-friendly Posti Green item.

Delivery costs

The shopping cart will automatically calculate the delivery costs according to the goods when placing the order. The delivery costs will be paid together with the order. The delivery costs must to be paid before the delivery.

We do not deliver goods using cash on delivery.

Stock statuses

In stock

When our site indicates that the product is in stock, then have the products in our warehouse in Espoo, Finland. When the status is in stock the shipping time is maximum few days.

Temporarily out of stock. New batch arrives DD.MM.YYYY.

We have a confirmation of the delivery date from our supplier. The date is expressed in the product stock status. The orders are sent out in the order they came in, so first ordered will be first delivered.

Discontinue dproduct

We don't expect to get this product to stock anymore.

Only XX left

Used mostly in our special promotions. This indicates the amount we have the product in stock.